1. This online store accessible on https://www.simple.mu is owned and operated by Keytech Ltd, a company having its principal place of business at Royal Road, Piton bearing Business Registration Number C10046680
  2. We reserve the right to update these terms and conditions at any time, without notice. Please note that should there be any discrepancy between the terms and conditions below and the contents of this website, these terms and conditions shall prevail.
  3. To place an order with us, you need to register on this website first.
  4. By registering with us, you confirm that you agree to all the terms and conditions of this website.
  5. A registered account with us can only be in the name of one person at a time.
  6. You are required to keep your personal details accurate and updated.
  7. You are responsible for all activities and orders placed under your registered account.
  8. You may deregister with us at any time by contacting our Customer Service at info@simple.mu.
  9. If you believe that a third party has hacked into or otherwise tampered with your registered account, please contact our Customer Service at info@simple.mu immediately, failing which we will not be liable for any loss, damage and/or prejudice suffered as a result of such hacking, tampering or otherwise.
  10. We reserve the right to suspend or cancel your account with us at any time if you are suspected of having misused or breached the security and/or the terms and conditions of this website.
  11. Our products are sold at the price advertised on the website at the time of your order. We reserve the right to change the prices at any time, prior to the confirmation of your order, without notice.
  12. All prices are inclusive of VAT applicable at the time of your order.
  13. You should rely on the product text description when you place your order. Photographs do not form part of the contract of sale and are for guidance only.
  14. We reserve the right to withdraw or vary our offers and promotions at any time, prior to the confirmation of your order, without notice.
  15. We only accept payment by Visa or MasterCard
  16. All payments are made using the secure online banking of MCB MasterCard Internet Gateway Service.
  17. Your bank details are not recorded on our database and are managed solely by the secured MasterCard Internet Gateway Service.
  18. At check-out, your credit card is automatically debited with the full amount due.
  19. Once payment is cleared, you will receive an automated confirmation email of your order. At that stage, you will not be able to add extra products to that particular order.
  20. We exercise the utmost diligence in accepting and processing orders and will endeavor to deliver your order to an address in Mauritius or Rodrigues in accordance with your selected delivery option.
  21. We endeavor to dispatch orders as quickly as possible and in the order in which they are placed. We aim to deliver within 3 to 5 working days following confirmation of an order, unless otherwise agreed. Please allow up to 7 additional days for Rodrigues. Though we aim to deliver within the communicated timeframe, delivery may take longer due to unexpected events.
  22. All products will be delivered by Mauritius Post.
  23. Goods once sold are (a) not exchangeable and (b) non-refundable.
  24. This website may contain links to other third party websites and advertisements. If you choose to access any of these links, you will be leaving this website. We will not be responsible for any content, advertising, products or services available on any of those third party websites and advertisements. We will also not be responsible for any dealings and disputes that may arise as a result of using those said websites. Our terms and conditions and privacy policy will no longer be applicable.
  25. We reserve the right to remove any links to third party websites and advertisements at any time, without notice.
  26. We endeavour to provide you with the best service possible. However, we cannot guarantee that the service will be free from technical problems at the level of the website. If you come across any technical problem, please contact our Customer Service at info@simple.mu and we will remedy to the situation as soon as we reasonably can.
  27. There may be restricted access to the website during periods of repairs and/or maintenance.
  28. For internet safety purposes, we would encourage you to install firewalls and antivirus programs on your computer. We are not responsible for any failure in the internet or for any external intrusion.
  29. The content of this website is protected by copyrights, trademarks, database and other intellectual property rights.
  30. You may copy or store the content of this website only for your own personal, noncommercial use, provided you keep intact all copyright and proprietary notices.
  31. It is strictly prohibited to make use of this website other than for the viewing of information displayed on this website and for ordering purposes
  32. By registering with us and ordering from us, you consent to us collecting, recording and processing your personal data to process your orders, improve our service to you and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2004.
  33. The data collected from you will be used solely by simple.mu. The data will not be shared with any third parties, unless passing on your details is necessary to ensure the products you ordered gets to you or the intended recipient.
  34. We will only send you information on promotions and special offers with your express permission. If you opt in and then wish to opt out of it, you can do so by contacting our Customer Service at info@simple.mu.
  35. If you have any further queries in relation to Data Protection, please contact our Customer Service at info@simple.mu.
  36. The relevant laws of Mauritius will apply to these terms and conditions and the courts of Mauritius will have exclusive jurisdiction.
  37. If any of these terms and conditions is found to be unlawful, invalid or unenforceable, it will not affect the remaining terms and conditions. These will continue to be valid and enforceable to the fullest extent permitted by Mauritian law.

PRIVACY POLICY

  1. By registering with us and ordering from us, you consent to us collecting, recording and processing your personal data to process your orders, improve our service to you and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2004.
  2. The data collected from you will be used solely by simple.mu. The data will not be shared with any third parties, unless passing on your details is necessary to ensure the products you ordered gets to you or the intended recipient.
  3. We will only send you information on promotions and special offers with your express permission. If you opt in and then wish to opt out of it, you can do so by contacting our Customer Service at info@simple.mu
  4. If you have any further queries in relation to Data Protection, please contact our Customer Service at info@simple.mu

SECURE SHOPPING

Payment

  1. All payments are made using the secure online banking of MCB MasterCard Internet Gateway Service.
  2. Your bank details are not recorded on our database and are managed solely by the secured MasterCard Internet Gateway Service.

Data protection

  1. By registering with us and ordering from us, you consent to us collecting, recording and processing your personal data to process your orders, improve our service to you and to inform you of promotions and special offers. All data is collected lawfully, in accordance with the Data Protection Act 2004.
  2. The data collected from you will be used solely by simple.mu. The data will not be shared with any third parties, unless passing on your details is necessary to ensure the products you ordered gets to you or the intended recipient.
  3. We will only send you information on promotions and special offers with your express permission. If you opt in and then wish to opt out of it, you can do so by contacting our Customer Service at info@simple.mu
  4. If you have any further queries in relation to Data Protection, please contact our Customer Service at info@simple.mu